Gartner Password Management Tools Business Enablement
Enterprise password management self-service password reset and password synchronization
Password Management
Password Management gives business users the ability to securely reset, unlock and synchronize their passwords via a web portal, touch tone phone, RSA token, voice recognition and biometric systems.
Avatier Offers:
- Self-service password management 24 x 7
- 100% usage with forced enrollment
- Stronger passwords
- Real-time, scheduled and 1-click reports
Gartner Password Management Tools Business Enablement
| AIMS | Description |
|---|---|
 | Over 15 years in password management. |
 | Self-service password reset and management for enterprise operating systems, directories, databases, platforms, applications, and environments. |
| Support for internationalization and multiple character sets. |
| Support for localization of dates, currencies, telephone numbers and addresses. |
| Help-desk controlled password reset |
| Includes automated help desk ticketing for password resets. |
| Locked ID Reset (specify interfaces in ‘Comments’) |
| Includes multiple self-reset options including the web, phone (touch tone), voice biometrics, rsa, GINA, Windows 7, or Vista Credentials provider. |
| Self-service password reset |
| Password reset account unlock |
| Reset user interfaces supported (specify in ‘Comments’) |
| Multiple options and platforms for self-service password management including web, phone (touch tone), voice biometrics, rsa, GINA, Windows 7, or Vista Credentials provider. |
| Integrated Voice Response (IVR) interface support? If yes, specify vendors supported. |
| The Avatier IVR password reset function is enabled by calling a special number, and announcing your employee number and PIN. |
| The speech recognition matches to your PIN to assure positive authentication. In the event a token is deployed, such as an RSA SecurID, an additional factor of authentication can be introduced. |
| Canned challenge/response questions? |
| User creation of own challenge/response questions? |
| Canned and user created questions used in combination? |
| Support for password expiration? |
| Support for resetting endpoint encryption? |
| Support for alternative user authentication methods [i.e. hardware/software one-time password (OTP) tokens, out of band (OOB), etc.]? Describe. |
| Support for smart cards, RSA tokens, Personal Identification Number (PIN), SMS, biometric voice recognition, CAC and PIV technologies. Integrates with existing PBX systems and installs in under an hour. |
| Mobile device support? Describe. |
| Two factor authentication to a mobile device. |
| Help-desk controlled password reset. |
| Help Desk controlled unlock ID. |
| Help Desk controlled 1-click password reset. |
| Help Desk controlled password enrollment invite. |
| Leverage password questions to confirm identity. |
| Leverage MS Active Directory field to confirm identity. |
| Automatically generate password. |
| Self-service Reset Phone IVR. |
| Branding without programming. |
| Self-service change password. |
| Self-service reset password. |
| Unlock password. |
| Self-service re-enroll. |
| Self-service account information. |
| Self-service test password strength. |
| Self-service for GINA credential provider. |
| Self-service with 2-Factor (RSA / Active Identity). |
| Self-service phone reset (PIN, RSA, voice biometrics). |
| Self-service configuration in 30 languages and dialects out-of-the-box. |
| Mass enrollment. |
| 1-Time HR feed questions. |
| Cascade questions as they are correctly answered. |
| Email notifications when password is to expire. |
| Email notifications to non-enrolled users. |
| Notify users of successful enrollment. |
| Password strength indicator. |
| CAPTCHA support. |
| Date of last successful/failed question challenge displayed. |
| Advanced SMS self-service password reset. |
| Advanced mobile client support. |
| Web SSO with full self-service password reset integration. |
| Hosted SaaS multi-tenant SSO with full self-service password reset integration. |