Customer Success

Hartford HealthCare is Connecticut’s most comprehensive healthcare network. The fully integrated health system includes a tertiary-care teaching hospital, an acute-care community teaching hospital, an acute-care hospital and trauma center, two community hospitals, the state’s most extensive behavioral health network, a large multi-specialty physician group, a regional home care system, an array of senior care services, […]

Established in 1967, Parkland College is a two-year community college based out of Champaign, Illinois. Today, the college enrolls approximately 18,000 students annually and employs approximately 450 academic instructors and administrative support staff. Their digital growth has been accomplished by piecing together solutions as they have become necessary, which has resulted in multiple Active Directory […]

Founded in 1954, St. Tammany Parish Hospital has grown from its initial 15 beds to its current place as the largest hospital in its Louisiana parish. It is a well-reviewed non-profit facility that consistently earns local and national accolades for its world class healthcare, and is lauded as an excellent place to work for its […]

Kinecta was founded in October of 1940, and has grown into a leader in the financial services industry. Kinecta serves over 270,000 member-owners. This growth results in a need to increase efficiency while abiding by increasingly-strict government regulations. The company began as a way to help their members fulfill their dreams, and they are still […]

Webster Bank was founded in 1935 by Harold Webster Smith. Growing from humble roots, Webster Bank has become the leading regional bank in the Northeast and offer a full range of financial services to their customers including personal, business, commercial and institutional banking. They expanded from Connecticut into neighboring states, and continually work toward expanding […]

Large retail corporations face many challenges in order to maintain a smooth operating procedure. The constantly-evolving environment of cyclical need for more employees during the holidays and a high turnover rate creates a nightmare for the help desk. In 2008, the Director of IT Security of one such retail company knew that he needed to […]

  Cabot Corporation was founded by Godfrey Lowell Cabot in 1882, and while they are headquartered in Boston, Massachusetts, they have a global presence. They are a leading innovator in transportation, infrastructure, environmental, and consumer industries. Cabot Corporation is a multi-billion dollar publically-traded company that has seen tremendous growth over the years and a transition […]

The Cosmopolitan of Las Vegas is a luxury resort and casino located on Las Vegas’ famed “Strip.” Initially a newcomer to the highly competitive and highly regulated commercial casino industry, their company grew at an exponential rate. There were operational user provisioning kinks that needed to be worked out, especially with upward to 4,500 new […]

Drivetime is a fast-growing private used car retailer and finance company that has over 140 dealerships across 26 states with plans for continued expansion. In order to keep up with this growth, DriveTime needed to find a way to improve the management and permissions of their applications across various different systems. Jeremy Russeau, the IT […]

ING DIRECT is the United State’s fourth-largest savings bank and its largest online bank. Their goal is to maintain a very high level of operational efficiency, and security is extremely important. They were looking for a way to institute stricter password policies without increasing the help desk workload. The solution also needed to scale with […]